Senior Living IT & Compliance

Reduce IT Risk.
Protect Residents.
Stay Inspection-Ready.

NTS helps operators harden Microsoft 365, eliminate ghost accounts, secure networks, and prepare for state inspections — with ongoing reporting your surveyors will love.

SOC 2 Type II 24/7 NOC Optional SOC Services HIPAA-aligned (where applicable)

Schedule Free IT Compliance Risk Assessment Download White Paper

Featured

Operational Snapshot

24/7
Monitoring & Response
Quarterly
Compliance Binders
Baseline
M365 Security Hardened

  • Incident playbooks with escalation paths
  • Phishing simulations & staff training
  • Immutable M365 backups & restore tests

Downtime and Data Issues Aren’t Just “IT Problems” in Senior Living

Impact on Residents & Families

  • Outages delay nurse call response and disrupt family communication.
  • Lost inspection evidence creates compliance exposure.
  • Phishing and misconfigurations lead to account takeovers and data leaks.

Operational Realities

  • High turnover → ghost accounts & untrained new staff.
  • M365 protections often left off by default.
  • Retention ≠ backup — restore tests rarely documented.

Compliance-Driven Managed IT for Senior Living

Microsoft 365 Hardening

  • MFA & Conditional Access
  • Safe Links & Safe Attachments
  • Phishing simulations & training
  • Audit log retention

Lifecycle Security

  • Automated onboarding/offboarding
  • Quarterly access reviews
  • DLP & classification to stop leaks
  • Optional SOC monitoring add-on

Network & Wi-Fi Management

  • 24/7 NOC monitoring & patching
  • Incident response playbooks
  • VoIP & connectivity oversight
  • Quarterly uptime & patch reports

Audit Readiness, Always

  • Quarterly compliance binders & mock audits
  • Centralized evidence portal
  • Immutable M365 backups + quarterly restore tests
  • Optional SOC: extended log retention & forensics

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Bundle Options for Every Type of Community

Base
(IL / AL / MC)

Designed for independent living, assisted living, and memory care communities. Includes network/Wi-Fi management, 24/7 NOC monitoring, patching, incident playbooks, Microsoft 365 baseline security, and quarterly reporting.

Enhanced
(IL / AL / MC)

Ideal for multi-site operators requiring stronger compliance controls. Adds phishing simulations, quarterly access reviews, DLP policies, immutable backups, restore tests, and inspection-ready reports.

Healthcare
(SNF / Rehab)

Built for skilled nursing and rehab facilities with higher regulatory requirements. Includes all Enhanced features plus HIPAA safeguards, staff training, secure messaging, and pre-audit inspection support.


Add-On: Security Operations Center (SOC)

Extend visibility and protection with 24/7 SOC monitoring, security event enrichment, SIEM integration, incident containment, forensic analysis, and extended log retention.

Ask About SOC Add-On

At-a-Glance Comparison

Feature / Category Base (IL / AL / MC) Enhanced (IL / AL / MC) Healthcare (SNF / Rehab)
Secure Email & Multi-Factor Authentication (MFA) ✔ ✔ ✔
Endpoint Protection (AV / EDR) ✔ ✔ ✔
Backup & Disaster Recovery ✔ ✔ ✔
Basic Compliance Reporting ✔ ✔ ✔
Quarterly Security Reviews ✔ ✔ ✔
Network / Wi-Fi Management ✔ ✔ ✔
Phishing Simulation & Staff Training — ✔ ✔
Incident Response Playbooks — ✔ ✔
PCI Compliance Dashboard — ✔ ✔
HIPAA Safeguards (PHI Encryption, Secure Messaging) — — ✔
HIPAA Training & Certifications — — ✔
Pre-Audit Inspection Support — — ✔

Why Senior Living Operators Choose NTS

Compliance-Ready
by Design

Quarterly binders, documented restore tests, and mock audits make inspections predictable.

SOC 2 Type II

Proven controls and processes. Optional SOC services extend visibility and forensics.

Built for Senior Living

Controls tuned for IL/AL/MC and SNF environments to reduce risk without over-engineering.

Top 5 IT Risks Facing Senior Living
Download the guide to see how leaders are reducing exposure and staying inspection-ready.
Download PDF

How It Works

1
Assess

Free IT Compliance Risk Assessment of M365 posture, access, backups, and audit evidence.

2
Remediate

Close gaps: enable protections, implement DLP, tighten lifecycle access, set backups + tests.

3
Operate

24/7 monitoring, quarterly reviews, inspection-ready evidence, optional SOC oversight.

Schedule Your Free IT Compliance Risk Assessment